Which Hat Are You Wearing?
The Desert of Arizona Rain 50 Degrees In the service business, you can pretty much wear one of three hats: …
Client Management
The Power of the Promise
What is the power of a promise kept? Think about the last promise that someone around you kept. They said …
The Magic Question
The Desert of Arizona Cloudy and Wet 41 Degrees I used to work at a bank. And while that experience …
Advising Your Way to the Sale
The Desert of Arizona Sunny 49 Degrees If you’re going to go to all the trouble to create a Platform, …
Playing Tennis With Prospective Clients
The Desert of Arizona Sunny 44 Degrees It’s amazing how many dumb mistakes you can make when you’re speaking with …